TERMS & CONDITIONS

Welcome to Fare Travel Concierge. These Terms & Conditions govern your use of our website, services, travel planning assistance, and booking services. By accessing our website or using our services, you acknowledge that you have read and agree to these Terms & Conditions.

1. About Fare Travel Concierge

Fare Travel Concierge provides travel planning, consultation, reservation, booking assistance, and concierge services.

We may arrange travel services through independent third-party suppliers, including airlines, cruise lines, hotels, car rental companies, rail operators, tour operators, activity providers, and other travel suppliers.

Fare Travel Concierge does not own, operate, or control these independent suppliers unless expressly stated otherwise.

2. Travel Supplier Terms

Each travel service may be subject to the terms, conditions, rules, cancellation policies, and restrictions of the applicable travel supplier.

By purchasing or authorizing a travel service, you agree to comply with the applicable supplier’s requirements.

Supplier terms may include separate rules regarding:

  • Payments
  • Cancellations
  • Refunds
  • Changes
  • Name corrections
  • Baggage
  • Deposits
  • No-shows
  • Check-in and boarding
  • Insurance
  • Identification and travel documents
  • Other service restrictions

Where supplier terms differ from information displayed on our website, the applicable supplier’s confirmed terms and booking conditions may control.

3. Website Information

We make reasonable efforts to provide accurate and current information on our website. However, travel prices, schedules, availability, taxes, fees, regulations, and supplier policies may change without notice.

Website content may contain errors, omissions, outdated information, or information supplied by third parties.

We reserve the right to correct errors and update information at any time.

4. Prices & Availability

Prices displayed or quoted through our website are not necessarily guaranteed until the applicable travel service has been confirmed and the required payment has been received.

Travel prices may change due to:

  • Supplier availability
  • Fare or rate changes
  • Taxes and government fees
  • Currency fluctuations
  • Supplier promotions
  • Changes in inventory
  • Other supplier or market conditions

5. Travel Service Fees

Fare Travel Concierge may charge professional planning, consultation, booking, administrative, modification, cancellation, or other service fees.

Applicable service fees will be disclosed before or at the time authorization is requested.

Agency service fees are separate from charges imposed by airlines, hotels, cruise lines, rental companies, rail operators, tour operators, or other suppliers.

Unless otherwise stated or required by applicable law, professional service fees may be non-refundable once the applicable service has been performed.

6. Payments

Payments must be made according to the payment instructions, invoice, proposal, or payment schedule provided to the client.

Failure to make a required payment by the applicable deadline may result in cancellation, loss of availability, loss of promotional pricing, supplier penalties, or other charges.

Where applicable, supplier charges and Fare Travel Concierge service fees may be processed as separate transactions.

7. Cancellations, Changes & Refunds

Cancellation, modification, refund, and credit policies vary depending on the travel service and supplier.

Fare Travel Concierge may assist clients with eligible cancellation, modification, or refund requests, but the final determination may be made by the applicable supplier.

Supplier penalties, fare differences, rate differences, taxes, fees, and agency service fees may apply.

8. Client Responsibilities

Clients are responsible for providing accurate and complete information required to arrange travel services.

This may include:

  • Legal names
  • Dates of birth
  • Passport information
  • Identification information
  • Contact information
  • Travel dates
  • Destination information
  • Special requests
  • Other information required by the applicable supplier

Clients are responsible for reviewing their travel documents and confirming that all information is accurate before approving or paying for a booking.

9. Passports, Visas & Entry Requirements

Travelers are responsible for determining and obtaining all passports, visas, permits, authorizations, health documentation, and other documents required for their journey.

Fare Travel Concierge may provide general travel information or resources but does not guarantee that a traveler will satisfy the entry requirements of any destination.

Travel requirements can change, and travelers should verify current requirements with the appropriate government authorities before travel.

10. Travel Insurance

Travel insurance is strongly recommended.

Travel insurance may provide coverage for eligible events such as trip cancellation, interruption, medical emergencies, baggage loss, delays, missed connections, evacuation, or other covered circumstances.

Fare Travel Concierge does not guarantee that any particular insurance policy will cover a particular loss.

11. Supplier Delays, Cancellations & Changes

Travel suppliers may change or cancel services, including flights, cruises, hotels, transportation, tours, excursions, and other arrangements.

Fare Travel Concierge will make reasonable efforts to assist clients with supplier disruptions when possible.

However, Fare Travel Concierge does not control supplier operations and cannot guarantee that a supplier will maintain its original schedule, service, accommodation, itinerary, or other arrangements.

12. Circumstances Beyond Reasonable Control

Fare Travel Concierge is not responsible for losses, delays, cancellations, interruptions, or additional expenses resulting from circumstances beyond our reasonable control.

Such circumstances may include:

  • Severe weather
  • Natural disasters
  • Government actions
  • War
  • Civil unrest
  • Strikes
  • Public health emergencies
  • Transportation disruptions
  • Security events
  • Border restrictions
  • Supplier failures
  • Other unforeseen events

13. Website Use

You agree to use this website only for lawful purposes.

You may not:

  • Use the website for fraudulent purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Copy or misuse website content
  • Introduce malicious code or software
  • Use automated systems to collect website information without permission
  • Misrepresent your identity or authority

14. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, designs, branding, and other materials, is owned by or licensed to Fare Travel Concierge.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

15. Third-Party Websites & Services

Our website may contain links to third-party websites or services.

Fare Travel Concierge does not control and is not responsible for the content, availability, privacy practices, security, or terms of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

16. Communication

By providing your contact information, you authorize Fare Travel Concierge to communicate with you regarding your requested travel services, reservations, proposals, payments, itinerary updates, and related matters.

Marketing communications, where applicable, may be subject to separate consent and applicable laws.

17. Electronic Communications

You agree that communications with Fare Travel Concierge may be conducted electronically, including through email, online forms, electronic proposals, electronic signatures, payment authorizations, and other electronic methods.

Electronic approvals and authorizations may be treated as valid to the extent permitted by applicable law.

18. Privacy

Your use of our website may be subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy before submitting personal information through the website.

19. Limitation of Responsibility

Fare Travel Concierge acts as an intermediary for independent travel suppliers unless expressly stated otherwise.

We are not responsible for the acts, omissions, services, products, schedules, equipment, policies, or failures of independent suppliers.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, or expenses arising from your unlawful use of our website, violation of these Terms, or intentional or negligent misconduct.

21. Disputes & Applicable Law

Any dispute relating to the use of this website or our services will be handled in accordance with applicable law.

Nothing in these Terms limits any rights or remedies that cannot legally be waived.

22. Changes to These Terms

Fare Travel Concierge may update these Terms & Conditions from time to time.

The updated version will be posted on this website with a revised effective date.

Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

24. Entire Agreement

These Website Terms & Conditions, together with any applicable service-specific terms, proposal, invoice, booking confirmation, supplier terms, and other written agreements provided to the client, constitute the applicable agreement governing the relevant service.

Where applicable, service-specific terms may contain additional requirements or restrictions.

25. Contact Us

If you have questions regarding these Terms & Conditions or your travel arrangements, please contact:

Fare Travel Concierge
CORPORATE INFORMATION